I placed an order with Dell and was promised delivery within a week. The computer was never shipped.
In fact, it was never in stock.
Bad enough, but my need was urgent and I was strung along for the better part of two weeks by customer service reps who claimed the desktop computer I ordered was in the final stages of production and would ship soon.
I have a long personal and business history with Dell and have purchased a significant number of computers from the company during the last 15 years. My early experiences were very positive, but those who purchase a Dell computer today can expect the worst in customer treatment.
Review about: Dell Desktop Computer.