I have over 7 hours invested on the phone, online chats. All a waste of time.
The only thing they know is their script. Today I got a package but for the wrong person. Didnt even have the right order number. After two hours on hold for a chat for returns and the *** comes on and sez that department is closed.
Should have known after my encounter with the sales people. They were worthless.
See ya Dell you will never see a penny from me again,
Reviewer is in unhappy mood. This person is quite happy with politely refused to correct error and stated that there is a room for improvement of customer support and escalation team non-existant. Please immediately contact the author of this review to discuss poor customer service of dell inspiron and associated monetary loss in the amount of $1000. Dell needs to issue a full refund according to poster's claims.
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